Introduction

In today’s fast-paced business environment, harnessing and analyzing process and task data is crucial for driving operational efficiency and achieving digital transformation. However, access to high-quality data remains a significant challenge for many organizations. Due to technical complexities and privacy concerns, traditional process mining approaches often fail to deliver their true impact. Pyze Process Intelligence addresses these challenges by unlocking process and task-mining data from web and legacy systems, enabling deeper insights and accelerating value realization.

The Problem

Challenges with Traditional Process Mining

1. Data Collection: Mapping log files and database extracts requires substantial investment and technical expertise.
2. Granular Data: Traditional approaches often lack granular productivity data necessary for actionable insights.
3. Technical and Privacy Concerns: Deploying task mining solutions involves technical hurdles and privacy-related challenges.

The Solution

Pyze Process Intelligence

Pyze Process Intelligence offers a revolutionary approach to process and task mining by generating real-time, process-aware event data. This solution significantly reduces handling times by uncovering and addressing task-level inefficiencies, driving digital experience improvements, and accelerating modernization efforts.

The Approach

Unlocking Data Collection

• Real-Time Data Generation: Pyze generates real-time task and workflow metrics across all verticals, enabling immediate decision-making and eliminating dependence on log files.
• Event Logs for Activity Monitoring: Pyze automatically generates event logs to monitor activities, ensuring comprehensive visibility without manual efforts of collecting and normalization.
• Plug-and-Play Component: The solution integrates seamlessly with low-code, mobile, and web applications.
• Screen, Field, and Swivel Chair Analytics: Pyze provides detailed analytics at each workflow step.
• Case Awareness: The solution links productivity data to workflow efficiency using case ID integration.

Productivity Analytics

• Bridge Process and Task Mining: Pyze delivers powerful, privacy-first productivity insights with minimal setup.
• Immediate, Actionable Intelligence: The solution provides actionable intelligence in as little as 1-2 weeks.

Seamless and Secure Data Integration

• Comprehensive Workflow Visibility: Pyze ensures secure data collection across platforms.
• Industry-Leading Security Protocols: The solution uses advanced encryption and security protocols to protect data.
• Privacy-First Approach: Pyze ensures user privacy while delivering actionable insights.

Benefits

Accelerated Modernization

• Strategic Automation and Integration: Pyze identifies opportunities for automation and system integration, accelerating modernization efforts.

Enhanced Decision-Making

• Detailed Task and Step Analytics: Pyze provides detailed analytics to inform strategic decisions and improve workflow efficiency.

Non-Invasive Integration

• Plug-and-Play Collectors: Pyze offers non-invasive integration with existing systems, ensuring swift deployment.
• Privacy-First Analytics: The solution safeguards user privacy while extracting valuable workflow insights.
• High Standards of Data Management: Pyze adheres to SOC 2 Type II compliance, ensuring the highest standards of data management and protection.

Conclusion

Pyze Process Intelligence transforms how organizations unlock and analyze process and task data. By overcoming traditional challenges and providing real-time, actionable insights, Pyze accelerates process mining and extends its value across various industries. This innovative approach enhances productivity and drives strategic modernization efforts, ensuring organizations stay competitive in an ever-evolving digital landscape.